SmartReach is a CMMS application that is built to optimize MRO workflows, minimize touchpoints, reduce costs, and enable data driven decision making.
It does this by providing an affordable, customizable and collaborative end-to-end application that can be right sized to fit nearly any operation.
It is built on the latest cloud based technology which provides the security and scalability you need to grow your business.
Most software is expensive, constrictive and linear. It lacks end-to-end visibility. All of this results in increased costs to you thorough expensive licenses or having to stitch together multiple applications. On top of that because of their all or none approach you have to share licenses or pick which employees get them.
We at SmartReach recognize this is a broken philosophy. We believe your operations software should cover one end of the process to the other. It should be scalable, customizable and most importantly affordable so every employee that needs it can get it.
SmartReach is built to cover end-to-end processes within a service workflow. Within SmartReach you can receive, service, qa and return your customers equipment. In addition you can manage your customers and their assets,
Move quickly between each step of the process with a printable and scannable document that allows your users to quickly start each step.
SmartReach automates several actions such as technician assignments, work order generation and more going online all the time.
In addition, SmartReach Integrations is a customer application designed for your customers to use. They can manage their assets, create work orders, approve estimates and pay invoices.
With SmartReach you can build the application to fit your operation. You build the equipment profiles for the equipment you service. You determine what actions are taken. You determine the access that individuals have. Bottom line is, you’re in control.
From the receiving process to how equipment is serviced. You can build test forms, specifiy the services and parts, create checklists for technicians.
SmartReach recognizes that data integrity is critical to ensuring reporting is complete and accurate. Since SmartReach is an end-to-end solution it allows us to capture data throughout every step of the process.
You can track the turnaround time by equipment or customer. The time to service equipment by technician. Manage the parts that were used and their costs.
SmartReach has strived to build an intuitive simple platform. From a simple navigation to pages that keep the user from having to scroll. It’s built with the end user processes in mind. This provides greater efficiency and productivity.
If you perform your work in the field that’s no problem at all. You can use web application on a tablet or download the mobile app to use it on your phone or tablet. All the service functionality is the same allowing you to work efficiently.
SmartReach strives to make sure each customer’s needs are met by building bridges. Within the application you’ll find a wide availability of customizable features and options to help you meet your needs. If something is missing we want to.
Unlike most software we welcome feedback from our customers. The more we learn the better we become. The better we become the more efficient and productive you become.
Schedule a demo today, review our service offerings in more detail or visit the FAQ page. Already convinced? Register today to get started.
